Windows Administrator

ERM Placement Services (P) Ltd
  • Mumbai
  • Confidential
  • 10-12 years
  • 16 Oct 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

To provide technical support; answering queries from customers
To monitor system health resolving issues proactively and logging the details
To manage SLA Milestones
To maintain a high degree of professionalism for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues

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ERM Placement Services (P) Ltd