Bachelor's degree in engineering / or equivalent degree.
15 to 20 year's experience with IT services industry with experience in handling leadership roles in Offshore Delivery with a large or mid-size IT services companies.
Outstanding communication skills, both oral and written.
Proven leadership skills, effective team building and networking skills, cross cultural capabilities, keen business orientation and a strong value system.
Role and Responsibilities:
15 - 20 + years of global experience in software industry.
Strong Health Care & Life Sciences domain knowledge and experiences.
Should managed directly/indirectly (span of control) team sizes of 300-500 FTEs
Very Strong in Delivery Management with experience in managing US based clients
Well-versed in working, governing in an onsite/offshore model
Experience in managing a portfolio with diverse technologies, platforms and engagement models
Unique blend of Delivery Management, Client Management, P&L management, Pre-Sales, People Management, IT Strategy and Consulting skills.
Owning P & L responsibility of the BU, anchoring strategic and tactical initiatives that are aimed at bottom-line improvements in IT services business. Responsible for and supporting teams in program conceptualization, execution planning, overseeing the implementation program, facilitating change management and ensuring lasting changes for a sustained cost advantage.
Ability to drive top line & bottom line focus with the teams & support groups
Good exposure to people / leadership development aspects
Leading the competency development in the Practice.
Solution ownership & stakeholder interaction for large bids
Thought leadership in developing new solutions.
Point of escalation for all the delivery related issues -- manage customer expectations and take appropriate decisions to resolve issues.
Prepare budgets for the SBU including estimates of all revenue & costs heads, for monthly, quarterly & annual plan to achieve the same.
Possess skills to drive business growth, capitalize on new revenue potential and manage multiple aspects of daily business operations.
Accountable for SEPG & CSAT function in the organization.
Should have been experienced in managing large FPP projects atleast in the range of $3 to 5m USD and accounts in the range of 20-25mUSD at the minimum.
Atleast the recent 10+ years of experience working for customers in Healthcare & Life Sciences domain
Introduce best practices in software development, agile methodologies, Delivery management and coding standards.
Strong customer facing experience in US/ Europe is must, should have spent considerable time at various client place outside India.