Vice President - RPO

PeopleStrong HR Services Pvt. Ltd.
  • Bangalore
  • Confidential
  • 15-25 years
  • 20 Oct 2015

  • Recruitment, Customer Service

  • KPO/ Analytics, BPO/ ITES/ Call Centers
Job Description

The incumbent will be responsible for :


Preferably Masters in Human Resources.
Minimum 12 years experience in Human Resources domain of which 6 - 7 years should be in leading recruitment projects.
Experience in Service Delivery in the I.T domain is a must with ability and experience of handling million dollar revenue projects a year.
Exposure of handling P&L accounts. Should understand revenue/productivity numbers
Able to think creatively, result oriented and drives consistent vertical performance.
Ability to work under pressure and meet SLAs / deadlines.
Entrepreneurial attitude.
Possesses strong interpersonal, communication and Team Management skills
Strong Operations and Project Management Skills.

Job Role:

Managing multiple teams onsite and offshore and ensure all recruitment SLAs for the client are met.
Meet revenue targets and take full responsibility for P&L for the account.
Customer Relationship Management
Basic understanding of System capabilities and application platform, operations, and delivery
Intermediate knowledge of Client administrative environment and Processing flows, procedures.

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