Vice President - Platform Operations

Altisource Portfolio Solutions
  • Bangalore
  • Confidential
  • 15-25 years
  • 01 Sep 2015

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

Your Role:

The Vice President of Platform Operations position represents a unique opportunity to build and grow a global 7x24 technical operations team. This position will be responsible for managing a team of infrastructure and application engineers for more efficient application management. While managing and monitoring the current application environment, the team will need to plan and facilitate movement to our cloud provider.

Your Charge:

Lead, coach and mentor a distributed team by creating an environment for success and results remove impediments and drive cross-team collaboration
Support the RealSuite production environment that is Altisources mortgage servicing platform
Work on a diverse, heterogeneous application infrastructure that includes Apache, tomcat, MySQL, Oracle, Mongo DB, Informatica, Java, Linux, and Solaris
Grow an application monitoring infrastructure leveraging existing tools including Nagios and Appdynamics and where needed, introduce and integrate additional tools
Direct and oversee the effort to move environments to a new cloud provider
Direct a team of system engineers that manage and address incident response and problem resolution
Oversee all platform change management and deployment activities
Generate and present performance scorecards; drive continuous improvements through operational metrics
Establish and evolve processes for systems management, change management and availability
Establish SLA and metrics for physical & network infrastructure availability for 24x7 operations
Manage third party providers

Qualifications and Experience:

The ideal candidate should bring significant experience as a senior leader building a successful, highly effective Operations team, with enterprise reach and interaction with all Business Units across Altisource.
The candidate should be equally familiar and involved with the technology aspects of the production support and SLA adherence.

Your Experience and Know-How:

10+ years of platform (technical) operations and large scale web application management experience
Experience managing growing, high-performance, geographically distributed teams
Prior hands-on systems and architecture experience in large scale web-based enterprise applications
Experience with multi-tenant application support including data-models, data security, and capacity planning in a highly virtualized environment (VMWare-based)
Proven track record of leading teams through change and growth
Ability to work under pressure to meet ambitious delivery objectives
Strong, effective verbal and written communications - ability to communicate to all levels of an organization
Strong customer service, customer focus, ability to provide service to all levels of the organization
Bachelor of Science degree in related discipline, advanced degree desired
Passionately embraces our commitment to exceptional service and delivery excellence
Demonstrates exceptional communication, leadership, team building and people management abilities
Accomplished leader who displays the persuasiveness, decisiveness and competitiveness necessary to motivate the team to meet our expectations
Some Travel may be required

Competencies/Skill sets for this job

Apache Tomcat MySQL Oracle Mongo DB Informatica Java Linux Solaris Nagios VMWare

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About Organisation

Altisource Portfolio Solutions