Role includes Project, Operational, Risk Management. New Client Transitioning is a primary objective within the business scope.
Operations Management Day to Day business management with no errors and incidents.
Business Relationship Client Relationship, Spoke Relationship and key Stakeholder relationship management.
Effective Client Audit and Internal Audit
Transitioning of new process/business from different locations across the globe.
Internal and External SLA formulated and agreed between the spoke and hub.
Active participation in key system integration and transitioning project