VCC Professional

Career Soft Solutions
  • Chennai
  • Confidential
  • 3-6 years
  • 110 Views
  • 30 Mar 2015
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  • Project/ Program Management IT

  • IT/ Technology - Hardware & Networking
Job Description

Job description:

1. In depth knowledge of Voice and networking technologies
2. Experience in managing large / medium Contact center deployment and solutions handling
3. Strong working knowledge in Voice routing and Gateways / Switches (Avaya / CISCO PBX/ACD)
4. Expertise in Voice network design, configuration and troubleshooting
5. Extensive knowledge in Voice / VoIP transport like E1 / T1 / SIP / SBC and other Transport services
6. Expert knowledge in Voice loggers (NICE / Verint)
7. Ability to apply a comprehensive and in-depth knowledge of technical concepts, practices and procedure.
8. Solid written, presentation and verbal communication
9. Understanding of LAN and WAN operations.


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Career Soft Solutions