Urgent Opening : Sr Position - MNC Bank (shared Services)

Kelly Services
  • Chennai
  • Confidential
  • 7-12 years
  • 16 Jul 2015

  • Customer Service, Operations

  • Banking - Retail, Financial Services/ Capital Markets, Banking - Corporate
Job Description

Roles & Responsibilities:

Lead staff of 20-40 associates

* Direct all activities in the department

* Focus on service quality and customer satisfaction

* Motivate employee performance and continuously develop talent

* Serve as a role model in a culture of accountability, integrity and respect

* Promote an environment of open communication

* Responsible for achieving and monitoring aggressive team

Candidates from banking and BPO industry only can apply

Candidates from Card Experience only can apply

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Kelly Services