Business Excellence Manager - Retail

Zyoin Web
  • Bangalore
  • 10-20 lakh
  • 10-15 years
  • 26 Mar 2015

  • Operations

  • Retail
Job Description

Responsible for Business Excellence function in Company which would essentially be about driving and facilitating industry best practices in areas like Process management, Program office and Project management & Transition/Migration management.

The below key areas of responsibilities:

- Establish Business Process Management System (BPMS) for transitioned processes and the functions at Company.

- Implement a Program Office which would provide strong visibility to the India program to senior management in Head Office. This would include Project Status tracking across program for IT & Finance as well as other India centric enabling services like IT, HR, Administration & Facilities.

- Drive program through structured reviews and other governance forums by working closely with all stakeholder groups

- Drive transition and migration management best practices, rigor and process discipline across program

- Institute Six Sigma and LEAN in areas where opportunity exists

- Develop Dashboards and Steering Wheel- metrics management system

- Develop, train and up-skill other team members and create a culture of Continuous Improvement and Innovation

- Collaborate between functions to drive process improvement, add value and drive - cost-out- in business

Skill and Competencies:

- Strong and proven track record of process improvement with skills in Six Sigma, LEAN and other IT Certifications standards

- Ability to drive change and continuous improvement; strong communication and facilitation skills

- Strong Analytical Skills

- Strong IT skills

- Influencing skills and strong - result orientation-


- 10-15 years in Off-shoring Industry

- Retail industry experience would be preferred


- MBA or Masters in any Discipline

- BA/ BCOM/ Engineering

Competencies/Skill sets for this job

Business Excellence Retail Six Sigma Transition Management System

Job Posted By

About Organisation

Zyoin Web