1. 5+ years experience installing, configuring, administering TIBCO messaging solutions (particularly BusinessWork, Administrator, Runtime Agent/HAWK/Rendezvous, EMS, and ActiveMatrix Policy Manager/Policy Agent) across multiple platforms and in accordance with architectural designs and enterprise standards, covering installation, configuration, deployment, tuning, technical support and troubleshooting in complex environments Level 5
2. Identification and resolution of complex TIBCO problems/incidents using a thorough understanding of TIBCO architecture and administration, security concepts, application architectures, clustering and failover Level 4
3. Good understanding of iProcess and Websphere MQ Level 3
Customer and service focused supported by strong communication and expectation management skills Level 5
Strong problem solving and root cause analysis skills Level 3
Attention to detail and process oriented and strong time management skills and the ability to complete activities within time constraints are crucial Level 4.
The desired skills required for this role is that you have a strong customer service oriented attitude supported by excellent communication, relationship building and expectation management skills, have strong problem solving and root-cause analysis skills to ensure problems and incidents are resolved in a timely and structured manner, and are process oriented with a strong attention to detail. As well as exceptional verbal, written and interpersonal skills.