Cfs-specialist-t4 Engineer-general-general - J35055

Sampoorna Computer People
  • Pune
  • 10-15 lakh
  • 7-12 years
  • 03 Jun 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

-Provide expert technical assistance to customers
-Providing technical solutions or work-a-rounds
-Identifying software bugs by interpreting the logic of the code and understanding the interface and interactions between product and those existing in the customers site/systems.
-Interfacing with R&D group to address product issues and resolve high-level technical problems for customers around the globe.
-Conducting in-depth log file analysis as well as collecting and interpreting network traces on all products.
-Implementing hot-fixes prior to new Service Pack release; Installing hot-fix or Service Packs and Software Patches.
-Being available 24x7 (when on duty)

Desired candidate should have;
-Qualifications and Experience
-Over 8 years of IT experience
-Over 6 years working in an application support engineer position
-Over 4 years of experience working with SQL database, writing queries, identifying issues
-Strong understanding of Object-Oriented programming concepts and strong architectural skills.
-Experience dealing with incident and problem management
-High level of expertise in JAVA Enterprise and frameworks (Hibernate, Spring) in addition to app servers like Tomcat, JBoss etc.
-Advanced web application support: Apache, HTTP, SSL

-B.S. degree in Computer Science or equivalent experience
-Ability to work after hours/on call
-Ability to work autonomously
-Proven experience in operating within a global environment
-Comfortable with working in a complex matrix environment
-Proactive & Self-starter.
-Excellent communication skills, including active listening and ability to clearly articulate
-Strong verbal and written English skills

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Sampoorna Computer People