Telesales Manager - BFSI

Adroit india financial advisory
  • Kolkata
  • Confidential
  • 4-9 years
  • 03 Feb 2015

  • Sales/ Business Development/ Account Management

  • Financial Services/ Capital Markets, Banking - Retail
Job Description

Basic Job Purpose:

- To achieve LI sales targets, plan and execute strategies to enhance the sale, generate new avenues for growth and revenue though third party telesales channel.

- Manage external third party team of supervisors and telecallers.

- Identification of potential customer segments for enhancement of x - sell opportunity.

- Strong coordination with external and internal stakeholders to ensure x - sell target is met. Extensive coordination with field sales channel to ensure LI conversion on Vendor leads

- Execute specific sales methodology, sales funnel management, dialer strategy and CRM management.

- Interact with product and operations team to ensure robust process management.

- Responsible for enforcing and observing controls and compliance rules as per bank requirement.

- Keep abreast with new products and competitors activities.

- Analyze CRM reports and generate actionable insights.

Education & Experience:

- MBA with 2-10 yrs of telesales experience from Banks/Insurance companies.

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Adroit india financial advisory