Technology Consultant - HPSM

Tri Union Tech
  • Pune
  • Confidential
  • 5-8 years
  • 17 Mar 2015

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services, IT/ Technology - ERP/ CRM/ SCM
Job Description

Job Description:

* Implementation of Service Manager and Asset Manager

Technology Requirement:

* Know-how and working experiences in HP software products for ITSM (Service Manager & UCMDB)

* Experience in installing, customizing & configuring HP Service Manager and Asset Manager based on customer requirements

* Experience working with databases such as Oracle and MS SQL

* Knowledge & Experience in HPSM customizations such as form customizations, format controls and scripting such as RAD and JavaScript

* Knowledge working with SM Workflows, Web services

* Knowledge and experiences working HP Connect-IT and customizing the connectors

* Experience working in tools like Connect-IT, UCMDB

* Experience in Integrating HPSM with other HPSW products like BSM, OM, NNM etc and other third party tools.

* Participate in pre-sales activities and provide deep level expertise on the ITSM

* Strong IT Experience

* Knowledge of Windows, WEB-environments and WEB based applications, network protocols

* ITSM/ITIL knowledge in Incident, Problem and Change Management.

Non Technology Requirement:

* Good Communication skills

* Fluent in English

* Very well organized and structured

* Valid Passport

* Open to regular traveling (Primarily middle east and occasionally other countries)

* Strong interpersonal and team working skills, especially in remote and distributed teams

* Self-motivated, self-started, flexible, pro-active, able to work to tight deadlines

Competencies/Skill sets for this job

HPSM BSM OM NNM WEB Based Applications HP Software

Job Posted By

About Organisation

Tri Union Tech