Commvault Consultant

RecPlus Consulting Pvt. Ltd
  • Delhi
  • 10-15 lakh
  • 7-11 years
  • 143 Views
  • 17 Jun 2015
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  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

As attached (1.) Incident Management + Change Management (Planning & Execution)
On - call Escalation
Ticket Quality
Process adherence & Security compliance
Customer feedback ( Appreciations, CSAT survey results)
KB preparation and review, Knowlegde


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RecPlus Consulting Pvt. Ltd