Technical Support Engineer - Siebel Application Production Support

  • Hyderabad
  • Confidential
  • 3-8 years
  • 13 Mar 2015

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

Skills Required:

Good Siebel Knowledge (Siebel Application) , Unix , Oracle sql (for DML's) , Windows , Apache

* Strong analytical and communications skills are a must
* Prior work experience as Production support, supporting enterprise apps.
* Experience in supporting global and 24x7 multi skilled Production Env's
* Scripting Skills - Write and Maintain scripts to monitor application/system activity
* Troubleshoot/Debug issues (tickets/alerts/Crisis Events) to meet defined SLA's
* Manage all release work and code deployments thru Change Management Process
* Collaborate with multiple teams I order to uncover, analyze, and resolve client issues
* Maintain KB articles and system documents

Competencies/Skill sets for this job

Sql Unix Oracle Sql Troubleshoot