Technical Support Engineer - FMC L1 - Troubleshooting/os Level - Ccna/rhce

Soft tech Career Info system Pvt. Ltd
  • Bangalore
  • Confidential
  • 1-2 years
  • Views
  • 14 Dec 2016

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

Detailed JD

- Technical and Behavioral Skills: Good communication skills.

- Education - BE/B.tech and MCA only

- 1 to 2 Years- out of which 1+ years of customer service experience required.

- Knowledge on Incident Management, Server Operation Systems, FTP concepts, Network-ing concepts mandatory and Data Center etc.

- ITIL certification and Technical certifications like CCNA, RHCE/ RHCSA, VCA, CLA, MCSE is added advantage

- Highly effective oral, written communication and presentation skills required.

- Proven ability to work independently in a fast-paced environment.

- Strong organization skills and ability to multi-task and prioritize work.

- Work in 24x7 rotation shifts and potential for Weekend OnCall support

- Exposure on monitoring tools (Zabbix/ Pingdom/ OpTier/ Spectrum/ Solarwinds/ Splunk etc.) would be an added advantage.


Competencies/Skill sets for this job

Troubleshooting Zabbix Splunk

Job Posted By

O.P. Chawla
Director