Windows Azure

Quantum Leap Consulting
  • Bangalore
  • 10-15 lakh
  • 4-9 years
  • 151 Views
  • 05 Jun 2015
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  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Qualifications:
SOFT SKILLS:

Leadership - handle technically challenging and politically sensitive customer situations
Strong communications skills - Excellent spoken and written English communication skills
Effective,
polished interaction with customer to gather information quickly;
explain customer responsibilities in resolving issue; communicate next
steps and status; and inspire confidence
Demonstrable troubleshooting skills
Cross-team collaboration
Logical and Critical thinking
Passion for technology and customer support
Understanding of cloud vs. on premise computing. Familiarity with fundamentals of cloud computing.

TECHNICAL SKILLS:
Technical
understanding of the following areas with a (preferred) deep knowledge
in at least one: Windows Azure Platform, Operating
System/Virtualization, Networking, or Relational Database
Design/Administration and networking experience.

Windows Azure Platform
Windows Azure architecture and its components (Fabric, Compute, Storage)
Knowledge of Windows Azure Platform services
Azure Platform development and deployment concepts
Familiarity with development: tools, language, process, methods, troubleshooting

Operating System/Virtualization
Familiarity with Active Directory, Security, OS Internals concepts
Understanding of Virtualization concepts and virtual system administration
Familiarity with system management tools such as SCOM
Experience with Hyper-V configuration and administration

Networking
Familiarity with networking concepts including VIPs, NAT, DNS
Familiarity with networking tools (ping, tracert, tracemon, wire shark, etc.)
Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred
Understanding of the OSI model and related concepts

Relational Database Design/Administration
Familiarity with relational and document based database design methodologies
Familiarity with BI data modeling and cube design concepts
SQL database administration
Understanding of SQL Tracing, SSIS, SSRS and SSAS
Familiarity with ADO.NET preferred

EXPERIENCE:
3+ years of support or equivalent experience including a customer facing or customer support role
GENERAL
Available to work critical cases as needed on a 24x7 basis or through an on-call model.
Occasional domestic and international travel
EDUCATION/CERTIFICATION:
B.S. degree in Computer Science or equivalent experience
MCSE, MCPD, MCAD preferred


Competencies/Skill sets for this job

Active Directory Customer Virtualization Networking Hyper-v Azure Sql Cloud

Job Posted By

About Organisation

Quantum Leap Consulting