Networking & Virtualization(hyper-v)

Quantum Leap Consulting
  • Bangalore
  • 10-15 lakh
  • 5-10 years
  • 05 Jun 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Leadership - handle technically challenging and politically sensitive customer situations
Strong communications skills - Excellent spoken and written English communication skills
Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
Demonstrable troubleshooting skills
Cross-team collaboration
Logical and Critical thinking
Passion for technology and customer support
Understanding of cloud vs. on premise computing. Familiarity with fundamentals of cloud computing.

Technical understanding of the following areas with a (preferred) deep knowledge in at least one: Windows Azure Platform, Operating System/Virtualization, Networking, or Relational Database Design/Administration and networking experience.

Windows Azure Platform
Windows Azure architecture and its components (Fabric, Compute, Storage)
Knowledge of Windows Azure Platform services
Azure Platform development and deployment concepts
Familiarity with development: tools, language, process, methods, troubleshooting

Operating System/Virtualization
Familiarity with Active Directory, Security, OS Internals concepts
Understanding of Virtualization concepts and virtual system administration
Familiarity with system management tools such as SCOM
Experience with Hyper-V configuration and administration

Familiarity with networking concepts including VIPs, NAT, DNS
Familiarity with networking tools (ping, tracert, tracemon, wire shark, etc.)
Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred
Understanding of the OSI model and related concepts

Relational Database Design/Administration
Familiarity with relational and document based database design methodologies
Familiarity with BI data modeling and cube design concepts
SQL database administration
Understanding of SQL Tracing, SSIS, SSRS and SSAS
Familiarity with ADO.NET preferred

3+ years of support or equivalent experience including a customer facing or customer support role
Available to work critical cases as needed on a 24x7 basis or through an on-call model.
Occasional domestic and international travel
B.S. degree in Computer Science or equivalent experience
MCSE, MCPD, MCAD preferred

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Quantum Leap Consulting