Technical Specialist (WAS Team)

Prudential Process Management India Private Limited
  • Mumbai
  • Confidential
  • 5-10 years
  • 133 Views
  • 25 Jun 2015
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  • Project/ Program Management IT

  • IT/ Technology - Hardware & Networking
Job Description

Overall Job Purpose

To support with little or no supervision, in accordance with IT strategy, and provide complex or specialist cross-platform technical support across infrastructure functions, for all appropriate business units.

Accountabilities/Responsibilities:

* Build, test, implement, monitor, or support complex cross-platform infrastructure components according to PGDS standard processes and procedures, to ensure customer requirements/expectations are met.
* Liaise with relevant PGDS domains, the Business and external suppliers to deliver infrastructure components according to timescales, cost, scope, and/or provide technical support to meet service levels.
* Ability to produce detailed implementation plans and coordinate change implementation.
* Achieve best practice for Infrastructure Services to ensure Infrastructure and support deliverables/components are consistent with PGDS strategy and address applicable risk/security considerations.
* Contribute to the direction of technical programmes and the project teams involved, helping to contribute to the identification of training needs of team members where appropriate
* Compliance -Ensure that you understand and adhere to Prudential's Code of Conduct and, where appropriate, comply with all relevant regulatory policies. This includes completion of any mandatory training requirements.


Competence / Knowledge / Skills required

* Knowledge of the Financial Services sector
* Knowledge of significant regulatory processes
* Proven skills in recognising dependencies and planning activities
* Proven skills in dealing with suppliers for medium to large services
* Proven skills in infrastructure change governance.
* Excellent verbal and written English communication skills
* Excellent customer service skills
* Proven ability to analyze relevant facts and data and present logical solutions clearly.
* Ability to contribute to the production of high quality designs (including technical documentation)

(Web Applications)

Mandatory technical skills required

* Very good knowledge of administering WebLogic Server for the purpose of application server support (for a minimum of 5 years).
* Excellent experience of administering Apache HTTPD and Tomcat servers for the purpose of application server support (for a minimum of 5 years).
* Good experience in debugging and tracing issues through various enterprise architectures with a strong understanding of Java Stack traces, web server logs and middleware logs such as WebLogic, Apache, and Tomcat (for a minimum of 5 years).
* Good Experience working in a web-based application server environment for medium to large sized solutions (for a minimum of 5 years).
* Knowledge of J2EE and Web standards (for a minimum of 5 years).
* Good knowledge of Web Application Server Management tools including: Oracle DBMS, Application Packaging and Release Management, Web-server technologies, Web server security and monitoring (for a minimum of 5 years). .
* Minimum software versions required:
- Apache HTTPD v2.4
- Apache Tomcat v6 & v7
- JBoss v5.1.x
- Oracle WebLogic 10+
- Red Hat Enterprise Linux
* Fully conversant with OS level commands
* Competent Linux scripting ability
* Basic HTML
* PKI - Secure Socket Layer (SSL)
* Good understanding of TCP/IP networking, routing and configuration on Linux / UNIX

Desirable technical skills required:

* Oracle v12c (1 year max expected on this)

Technical Certifications required if any
* None essential

Other Experience/Skills Required:

* Good written and verbal skills are essential and proven track record of communicating and working with UK organisations.

PROFILE:

Good Linux background, with experience in Opensource web servers and J2EE containers. Ability to work logically and diligently.

DUTIES

* Supporting project releases, webserver container configuration, problem determination and resolution.
* Administration of various web and middleware platforms including patching, maintenance, configuration
* Working with the business unit teams to complete deployment of code releases from various external vendors across a number of platforms.
* Liaising with external vendors during problem determination.
* Support the business unit during testing and troubleshooting.
* Planning and support infrastructure change, including system design and documentation.
* Keeping extensive documentation clear and up to date
* Will have industry recognized qualification in areas of specialism
* Good knowledge of industry standards and trends
* Will maintain Technical knowledge at appropriate level

Job Dimensions:

Deliver technical support with little or no supervision with the following characteristics:

* Small to medium Technical complexity (across Platforms)
* External dependencies are likely or very likely.
* Requirements, deliverables and specifications will be clear.





Job Posted By

Aanchal Bhatia
Manager - Talent Acquisition