* B.E Mechanical or related specialization with 5-8 years of experience in Technical Support in CAD/ CAM Industry.
* Provide presales activities of CAD/CAM/CAE and PLM across the region.
* Provide technical support after sales across the region.
* Customer support delivery process measurement across the region.
* Customer satisfaction measurement across the region.
* Team management and Team retention.
* Performance evaluation of team.
* Knowledge of Catia, Solidworks, AutoCAD, Unigraphics & Autodesk Inventor.
* Good knowledge on CAE.
* Principal relationship and efficient engagement.
* Skill management of team.
* Submission of weekly and monthly report
* Excellent communication skills.
Education- B.E. Mechanical