1. Experience in installing & configuring HP Service Manager based on customer requirements.
2. Experience working with databases such as Oracle and MS SQL.
4. Knowledge working with SM Workflows, Web services.
5. Knowledge and experience working in HP Connect-IT and customizing the connectors.
6. Experience working in tools like Connect-IT, TeMIP, UCMDB.
7. Experience in Integrating HPSM with Other HPSW Products like PPMC, OM,NNM etc