CCS Symantec Consultant

  • Bangalore
  • 10-15 lakh
  • 4-9 years
  • 02 Jun 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Provide professional and helpful support to End User and Customers (Local OpCos). Respond to end-user, customers, technical issues via telephone, email / ticketing system
Gather and record all the collected information about the product issues. Analyse the root cause of the problem; In-house simulation of problems
Provide regular updates to end-user / customers about the progress of the work.
Contributing to knowledge base system
Interacting with Project team / Solution Architect etc.
Desired Profile Primary Skills
Basic knowledge on Symantec CCS (Control Compliance Suite) Product , Knowledge of Windows OS OS Architecture, services, drivers, process, threads, handles & registry, Windows Internals and debugging tools, Active Directory
Secondary Skills
Knowledge of Certificate standards SOX Standards & PCI DSS Standards , Knowledge of Networking TCP/IP, DNS. Routing , TCPDump & Wireshark analysis knowledge is preferred
Should be used to changes
Should be innovative
Should be able to work in teams
Knowledge on Security concepts
Good Communication skills
IDS, IPS & firewall knowledge (preferred)
Basic knowledge on Symantec CCS (Control Compliance Suite) Product
Working knowledge of Linux/UNIX Standard commands, Linux Internals & Debugging (conf file, daemons, Network, program crash analysis, file system)
Database DB2 & MS SQL knowledge is preferred
MCSE, RHCE, Security certification preferred

Competencies/Skill sets for this job

Symantec Ids Wireshark Security Linux Debugging

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