Design Netcool solution architecture with high availability and large scales capacity.
Design the Netcool solution architecture according to customer requirement
Design the Netcool interface for integration with EMS and 3rd party trouble ticket system.
Gathering the requirement from customer and develop the Netcool rules .
Perform the UAT of the system and training to end users
3rd Line support for the netcool issues
Familiar with 3 tier object servers architecture.
Familiar with Linux Shell Script and Oracle Database
Familiar with the netcool alarm correlation , alarm enrichment and EMS integration.