Tech Support Engineer - Telcom/fibre Optic Products

CareerDefine
  • Delhi
  • 10-15 lakh
  • 2-5 years
  • 640 Views
  • 29 Jan 2016
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  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

CANDIDATE PROFILE

- Proficiency with various office software applications including Microsoft Outlook, Microsoft Word, and Excel

- Ability to analyze, trouble-shoot and resolve problems

- Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision

- An understanding of transport and switching systems for telecommunications applications and Optical Networking

- Familiar with various types of test equipment for optical and protocol testing

- System level trouble shooting on fiber optic telecommunications transport and switching equipment.

- Good foundation knowledge of OTN, SONET/SDH and DWDM and a general understanding of other Switching/transport concepts are required.

- Knowledge of computers, data communications, UNIX SUN/Oracle and IP network experience would be a benefit.

- Experience with network management systems would be beneficial

- Strong background in relationship building and Customer focus

- Team player

- Ability to deal with stressful situations

- Must have the ability to communicate in English language both verbal and written.

EDUCATION AND EXPERIENCE

- Bachelors degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with 1 to 4 years related experience or equivalent combination of education and experience

- Foundation knowledge of the operation of fiber optic transport and/or switching equipment.

- Preferably has experience in a technical support role with an equipment vendor in the Telco industry.

- Basic problem solving experience with OTN/SONET/SDH equipment equipment or associated fiber optic facilities.


Competencies/Skill sets for this job

Tech Support Equipment Switching Self-starter Optic

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