Team Leader - Clinical Healthcare

Evoke HR Solutions Pvt. Ltd
  • Mumbai, Navi Mumbai
  • 10-11 lakh
  • 3-8 years
  • 390 Views
  • 12 Aug 2015
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  • Operations

  • Pharmaceuticals/ Life Sciences/ Clinical Research, Hospitals/ Health Care
Job Description

Qualification:  M. B. B .S

Roles and  responsibilities:

1.Adhere to Service Level Agreements / Benchmark

2.  Production   Planning & Control, Process monitoring, Assignment & review  of workload,  analysis of SLA parameters viz. team performance  and planning  continuous improvement in performance, process optimization,  adherence to reporting schedules and   maintaining all  necessary process documentation

3.Organizing  and scheduling resources

4.Constant  monitoring Team performance, evaluation and feedback to the Management

5.Maintaining  cordial  relationship with team members

6.Grievance Handling

7.Counseling on regular basis for minimizing absenteeism and rate of attrition

8.Carry out Team  members  performance review at the regular intervals

9.Maintaining  discipline at shop floor

10.To build a congenial work  environment to reduce the stress among the team members and boost their morale

11.Analysis for the team  members and  identifying training needs for the team communication thereon

12.To follow the norms required to  maintain Quality Standards

13.Introduce and refine   measures supporting and enhancing quality on the  production floor.

14.To conduct daily team briefings

15.Proper  communication within the team and escalate the related issues to the  Management for timely resolution

16.Strictly follow the  SLA while making external communication

17.Generate daily  /weekly /  monthly /  quarterly  /annual reports for the purpose of internal and external use

18.Taking  performance review of the team members at regular intervals

19.Client Management

Experience and Qualifications:

1.Must be an M.B.B.S graduate

2.Must have a minimum of 3 years of experience

3.Measures target achievements , skills and behavior at work

4.Minimum one  years of Team handling experience

5.Interaction with team members at regular intervals, share knowledge and information

6.Commitment, Logical Thinking, Deliberate the decisions,  Play a role model, grievance handling, open for suggestion

7.Identify Training Needs for an Doctor to acquire/enhance the required skill sets.

Profile:

Qualification:  Must be an M.B.B.S graduate



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Evoke HR Solutions Pvt. Ltd