1. Handle IT infrastructure across (hardware/ server/ SAN/NAS/ Loadbalancer/ Netwrok, Linux admin, Linux visualized layer/ J boss application server ), at Gurgaon office and Mumbai hosting facilities.
2. Operation Support to User needs (antivirus, security, email, outlook, user backup etc ) and business application ( java based application with Jboss middleware).
3. Proactive Monitoring through various open source and commercial products.
4. Information (log and Database- IBM Informix) Management, covering backup, purging, scripting to generate various business and IT operation reports etc.
5. Documentation and compliance to established processes and enhance/develop new operation processes.
6. IT Security Management, including log review, log correlation, hardening, VA/PT, internal & external audit.
7. Leadership and develop front liner team members.
8. Coordination with other technical operation team mates and other teams ( application development, customer support, finance, marketing etc.).
9. Work as change agent and execute management objectives and coordinate with Management