* Internal and external service follow-up.
* Submission of MIS at the desired frequency.
* Follow-up for rectification of documents that carry error.
* Maintaining error free log in.
* Providing FI Status to the team
* Coordinating with collections team.
* Coordinate with branches to solve customer issues within prescribed Turn-Around-Time (TAT).
* Interacting with Collections Team and providing feedback to reporting official.
* Send daily MIS to Regional Manager.
* Any other responsibility as may be assigned from time to time by the Competent Authority.