Team Lead - Invoice Processing (Shared Service/ BPO)

Krehsst Recruitment Solutions
  • Bangalore
  • Confidential
  • 7-12 years
  • 636 Views
  • 15 Jul 2016
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  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Team Lead:

Leading the Invoice Processing team to ensure that overall delivery of services is within agreed KPIs and SLAs;
Supervising 3-way / 2-way matches
Supervising reconciliations and Month-end activities; GRIR review; creation of provisions; vendor balance reconciliations
Monitoring exception handling like adjustments based on standard exception scenario, mismatched invoices
Supervising ICS Compliance, Audit Pack creation and preparation of other AP Schedules
Ensure month end check list compliance and timely closing
Support to other process streams for closing and other activities

Transition Support:

Providing transition support of processes by bringing in shared service specific knowledge & best practices for smooth implementation and execution
Providing inputs by participating in Technology testing & demos, UATs & deployment activities during process transition to shared service
Working closely with Heads across P2P, B2R & O2C to establish the right organization for Finance areas within shared service (relating to people, skillset, reporting relationships etc.)
Actively participating in all migration & deployment activities including training material preparation & delivery, service rehearsal testing, go-live readiness and support structure establishment
Providing active post go-live support to shared service team during the stabilization phase

Team Management:

Carry out team management responsibilities in accordance with the organizations policies and applicable laws, including:

Plan, assign and direct work.
Appraise performance; provide feedback and coaching, and reward and discipline employees.
Provide opportunities for learning and self-development, and facilitate the development of technical competencies.

Continuously strive to build a culture of high-performance.
Facilitate effective teamwork and builds collaborative relationships internally and externally


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Krehsst Recruitment Solutions