Qualification ; M.B.B.S
Adhere To Service Level Agreements / Process Benchmark
To Co-Ordinate With The Team Members To Achieve Targets
To Follow The Instructions From Team Leader To ensure the team updates the notes in the comments section consistently and accurately to avoid wrong tasking
To ensure proper guidance is provided to the floor staff on resolving the accounts
To ensure that all the claims approaching the timely filing limit are worked on priority basis
Ensure that any special projects are worked and reported on timely basis All client updates are reviewed with the team members and any queries arising from the same are taken to the respective stake holders
To Follow the Norms required maintaining Quality Standards and cooperating with the QA Team during Audits.
To Attend Daily Team Briefings Proper Communication Within The Team And Escalate The Related Issues To The Team Leader For Timely Resolution Strictly Follow The SLA While Making External Communication Responsible
To Achieve Targets As Per The Schedule
Responsible For Optimum Utilization Of Data/Resources With Specified Benchmark
Experience and Qualifications:
Must be an M.B.B.S Graduate Minimum 2 years of experience, should have team handling experience. To assist the Team Leader with regards to training the new recruits Excellent typing, Good Communication Skills.