Qualifications & Experience:
Bachelors Degree in Business Administration, Management, Information System or related fields of study.
Master degree in Business Process Management (BPM), Business Administration (MBA), Operations Management or Information Systems is preferred.
4 to 6 years hands-on experience on using different BPM methodologies, tools & techniques.
knowledge & experience in ARIS toolset.
Excellent verbal & written communication skills
More about projects
One of the IT key projects is the IT Service Catalog , which is automating wide range of different IT services ranging from simple to very complex.
In Service Pack I, we have automated around 20 services.
IT Service Catalog will continue to onboard more services in Service Pack II,
Therefore, we are seeking experienced BPM consultant to help developing process architecture design.
The BPM Consultant will be responsible for analyzing & translating business process & technical requirements into an architectural design that outlines solutions to achieve complex business objectives.
Will be responsible for:
Identify relevant solution components & ensure the overall solution design is consistent
Analyze requirements to identify weaknesses & develop opportunities for improvement such as enhancing business processes, expanding capacity, reducing time & cost & increasing overall effectiveness
Work closely with SAP SME to align processes & systems
Understand & document business processes & requirements using ARIS toolset
Assist in developing business blueprint & test documents deliverables
Responsible of synchronizing processes in ARIS & SAP Solution Manager
Organize & facilitate process workshops
Understand the building blocks architecture & ensure the solution design complies to the standards of the architecture framework
Strong experience in BPM & BPMS to driving full-scale BPM projects
Process workshop facilitation
Documentation of user processes & requirements using the ARIS toolset
Working closely with SAP SME & Project Manager to align processes & systems
Modeling of business process in ARIS using EPC & Value added chain diagrams
Accountable for process modeling deliverables
Experienced user of the ARIS toolset
Experienced SharePoint user
Experienced Microsoft project user
Possesses general understanding of SAP Solution Manager, systems & ERP
Possesses a thorough understanding of IT capabilities & processes
Creates & executes project work plans & revises as appropriate to meet changing needs & requirements.
Manages day-to-day operational aspects of a project & scope.
Reviews deliverables prepared by IT service delivery teams before passing to client.
Ensures project documents are complete, current, & stored appropriately.
Accountable for BPM project management deliverables
Holds regular status meetings with project team & client.
Effectively communicates relevant project information to superiors.
Resolves &/ or escalates issues in a timely fashion.
Establishes good working relationships with SMEs from client & technical teams