Having hands on experience in design and development of Business Support Systems - CRM
Should have managed systems architecture for large-scale CRM projects in complex BSS environments
Strong analytical and conceptual skills
Strong knowledge of all CRM modules
Excellent communication skills, able to articulate complex ideas in a structured way
An ability to articulate the solution , challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
Knowledge of Telecom standards and processes viz eTOM, TAM, and SID and experience designing and developing software solutions for Telecom