Transition/Architect Manager

Anthroplace Consulting Pvt Ltd
  • Other India
  • 10-20 lakh
  • 8-18 years
  • 29 May 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Responsibilities include:

- Provide DPE/PE single point of contact and be the advocate between Service Delivery and the DPE/PE/Customer

- Manage cost including annual DOU/interlock plan negotiations between service delivery and the DPE/PE

- Ensure positive customer satisfaction and customer relationship is maintained

- Manage delivering to contract performance standards and client measurements

- Drive/Manage service quality and improvement of service delivery processes

- Participate in the (O)/U cost/recovery management with the DPE/PE

- Continually identify ways to reduce cost delivering the services and improve service

- Deliver on service commitments

- As directed by the DPE/PE, drive/manage subcontractors/third party providers

- Participate in Technical proposal preparation and submit to DPE/PE for review and approval

- Participate in account plan/strategy

- Understand customer requirements and business opportunity/requirements identification, guidance, support and closure

- Provide technical support and participate in the Change Control Board and/or change control process

- Provide account leadership/direction and technical support

- Participate in response to RFS's on behalf of the delivery organization

- Drive/participate and coordinate audit readiness and GSD331 compliance for delivery

- Drive/participate and coordinate crisis management

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About Organisation

Anthroplace Consulting Pvt Ltd