System Administrator - Sybase Admin

Ikya Human Capital Solutions Pvt Ltd
  • Chennai, Noida
  • Confidential
  • 4-9 years
  • 15 Sep 2016

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

Job Description :

Work Experience in Sybase-IQ Version: 16.0 SP08.20 (64-bit)
Need experience in Operating System RHEL 6.5
Should have strong communication and presentation skills with good experience in handling bridge calls
Relevant Experience should be more than 8 Years
Should have basic knowledge about the ITIL Process
Should have good understanding of SLA and should comply and deliver things at right time
Should have strong knowledge about the architecture and troubleshooting of Sybase Concepts / Features
Should have good knowledge and experience in troubleshooting Performance Issues and Preparing RCA's
Should have strong Experience in installation of Sybase, Patching them
Need to be good in troubleshooting Cluster Failover Issues and analyzing the log Files
Should have very good understanding about the Sybase Architecture
Should have worked in migration of Sybase and should be aware of the pre and post steps
Should be good in maintaining databases by performing (1.) Independently resolve tickets within SLA
Adheres to standard operating procedures / work instructions
Provides inputs to modify/update/design standard operating procedures / work instructions
Follow the escalation process
Follow the shift hand-over process
Update the knowledge base
Coaching freshers to be independent
Coaching analysts for correct routing of tickets, capturing critical information
Technically upgrade across versions of environment when required
Managing independent shifts
Complies to regulatory requirements
Participate in CoE meetings - sharing and acquiring knowledge
Participate in Sev1/ Bridge calls

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