Qualification Required: BACHELOR OF ENGINEERING
Enterprise Data Management (EDM)
The role delivers information technology solutions to fulfill business and functional requirements. Responsible for the conversion of business requirements to technical specifications, delivery and post implementation maintenance activities. Responsibilities:
Conduct system analysis and provide support in response to user issues
Provide technical expertise and recommendations in the assessment of issues and initiatives to support and enhance systems.
Review and evaluate business requirements against existing and proposed systems, providing a recommended approach to providing a solution.
Analysis of functional requirement change impact to existing systems.
Prepare solution documentation (System Requirement Specifications - SRS) describing deliverables to meet requirements.
Prepare/verify production transfer documentation.
Perform root cause analysis (RCA) arising from production system disruption.
Prepare and maintain documentation describing custom configuration and parameterisation of 3rd party provided solutions.
Monitor applications to ensure adequate system resources to process at production standards.
Provides technical guidance, information and instruction to other IT staff requiring broader subject knowledge.
Ability to review, understand and improve program code and system documentation.
Good verbal and written communication including ability to prepare system documentation.
Ability to interpret solution documentation and identify areas of concern and recommend approach.
Ability to multi-task in a dynamic work environment.
3-4 years programming and support experience with 1-2 years project work in a relevant domain.
Computer Science degree or equivalent.