Job Description :
Application Infrastructure Support for development, testing and production environments at Web / Application / Integration layers.
Good understanding of deployment, SDLC & Release process.
Need to be well versed with Technology Road Map upgrades (Weblogic ,Apache,Websphere MQ Upgrades)
Plan small/medium infrastructure projects (such as server/instance migrations) and rollout the projects with minimum/agreed service disruption and provide post-rollout support.
Need to capable of learning new tools.
Managing application users, file-system, DNS names and servers through regular monitoring of systems.
Work on Infra tickets related to environment-level work requests / issues / deployments binding to the service level agreement, providing update to requestor(s) on regular basis and handling escalations related to the tickets owned by team.
Analyzing critical issues and providing workaround / permanent solution and RCA.
(1.) Ensure adherence to the published compliance frame work. Monitor by conducting periodic audits to ensure all compliance aspects are adhered to; Analyze and publish reports on the findings; discuss with the concerned stake holders and follow up on the close
(2.) To analyze and integrate the CoE Process and adjoining HR/Business Processes for bringing out higher alignment by creating new designs or enhancing the current design as per industry and regulatory norms.
(3.) To keep self abreast of the changing paradigm through reading, research, feedback and competitor analysis to ensure that the process design has the next/best practices
(4.) To prepare business requirement documents for automation/enhancement of the HR Process(es), lead pilot and testing efforts of a process rollout including preparation of training material and ensure that customer queries on a new process are responded to.