Hands-on design, development and deployment experience with the Service-now platform
Service now implementation experience in ITSM modules (Incident, Problem, Change etc.)
Experience in development of custom modules
Experience in other modules viz., Asset Management, Project Management, Time Card etc.
Experience in CMDB, Discovery
Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX
Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc)
SNOW administration experience.
Good Understanding of ITIL v3 processes
ITIL Foundation v3 certification & Service-Now Administration certification preferred.