ServiceNow Admin / Developer

Best InfoSystems Ltd.
  • Chennai, Trivandrum
  • 10-15 lakh
  • 5-10 years
  • 31 Dec 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Notice period -- immediate or max 15 Days

Candidate should open to work till late evening.

Job Description is as follows:

The ServiceNow Admin/Developer will be responsible for the following:

-Configuration/Customization of the ServiceNow system, including creating workflows

-Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service

-Uses scripting tools and Service Now functionality create script to automate rote tasks being done in ServiceNow

-Performs integrations and process automation using ServiceNow.

-Work with IT managers to generate views and reports as needed.

-Hands on knowledge on Auto Discovery.

-Thorough understanding of ITIL/ITSM processes

-Performs system and integration testing with sample and live data

-Monitor health, usage and overall compliance of the application

The ServiceNow Admin/Developer must meet the following qualifications:

-5+ years of experience in IT Service Delivery

-2+ years of experience as a System Administrator of a ServiceNow

-Knowledge of Active Directory, and relevant IT architecture experience

-Required ServiceNow Training: ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow

-1-2 years of experience using JavaScript or HTML, good knowledge of web design

-Bachelor's degree in Computer Science or related area is preferred

-ITIL Foundation Certification preferred

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About Organisation

Best InfoSystems Ltd.