The role will have overall responsibility for the performance of EIC-Pune Datacenter Operations, Technology infrastructure, vendor operations.. He should have five-plus years of IT operations experience and the ability to effectively handle multiple projects at any given time. Candidate will be reporting to Manager-IT.
Responsible for handling IT operations where IT facility management is outsourced to third party, for handling IT infrastructure deployed for CAD/CAM/CAE application setup, for Hardware/software compliance, implementing new operations processes within organization, directly responsible for IT security across organization in line with set policies and procedures and Assist with IS audits, responsible for IT asset management and related audit, Managing expectations across all stakeholder groups, sharing responsibility for project success; the day-to-day management of IT organization processes, including performance management, plan monitoring and evolution, metrics development, responsible of providing inputs for procurement of all IT-related purchases, recommending infrastructure improvements; developing, implementing, and ensuring compliance with operational policies and procedures; maintaining computer operations, network, and telephone capabilities by utilizing a combination of internal resources as well as external vendors, manage those purchases including: specification services, monitoring them against our SLA, budgeting, checking invoices, etc., responsible for Data Backup Operations & handling support related escalations.
Technical Expertise : Having experience with emphasis on people management in the infrastructure area of IT. Preferably having work experience of handling IT Operations at engineering center with ITIL knowledge. Having experiance in Date Center Operations, Symantec Backup, VMware/HyperV, Cisco-Switching, Routing, Symantec Security Products, LANDesk/SCCM, EMC/Netapp Storage, IT Project management, Microsoft AD, Exchange, Cisco Unified Communication.
Qualification : Bachelor's degrees in computer science / engineering / information technology / electronics
Experience : 5 years