System Administrator - Collaboration

Tata Consultancy Services Ltd.
  • Bangalore
  • Confidential
  • 3-7 years
  • 30 Jun 2015

  • IT/ Information Technology

  • IT/ Technology - Hardware & Networking, Telecom/ Mobile Operator/ ISP/ Telecom Vendor, IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Skills Required: SCM - SC Collaboration

Job Description:

Knowledge of Cisco Unified Contact Center - Enterprise Knowledge of UCC Call Manager & Social Minor Implementation experience of Unified Contact Center
Good Understanding of IP Telephony Protocols - SIP, H323, MGCP, RTP, RTCP, VXML & Codecs
Experience in ICM Scripting, IVR/CVP scripts
Good documentation skills & customer interfacing skills

Competencies/Skill sets for this job

Sip Telephony Scm Ip Telephony Icm Scripting

Job Posted By

Raviraj Jain
Experience Professional - Lead

About Organisation

Tata Consultancy Services Ltd.