Support Analyst - Middleware

Soft tech Career Info system Pvt. Ltd
  • Mumbai
  • Confidential
  • 3-8 years
  • Views
  • 08 Nov 2016

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

Mission:

- IT Production Support Team:

- Monitor the applications (presentation and middleware layers, database, scheduled tasks)

- Incident troubleshooting, communicate status to end users, prevent future occurrences

- Apply workaround on Production issues till they are permanently fixed

- Deploy new releases and patches in UAT & production

- Implement application configuration changes

- Automate and schedule applicative production and recurrent tasks

- Manage UAT,PROD environments

- Define the technical architecture (scalability, reliability) with the Infrastructure team

- Define, implement and maintain the disaster recovery plan

- Study application evolutions with the development and business analysis teams

- Create and maintain documentation.


Job Posted By

O.P. Chawla
Director