Strategic Account Manager - Training (Learning Solutions)

Dun & Bradstreet Information Services India Pvt Ltd
  • Mumbai
  • Confidential
  • 3-8 years
  • 127 Views
  • 25 Jun 2015
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  • Sales/ Business Development/ Account Management

  • Management Consulting, BPO/ ITES/ Call Centers
Job Description

KEY RESPONSIBILITIES

Business Development

New Customer Acquisition in assigned territory.
Complete Ownership of assigned accounts from Lead Generation to Delivery of final service offering.
Daily reporting of all sales activity.
Achieve budgeted revenue by sales of LS products viz. customized training, Conferences, customized events, Certifications, Content, etc.
Achieve revenue through new client acquisition and existing client mining.
Meet departmental heads of HR, Marketing, Sales, Learning & Development Head, Corporate Communications, CFO, CEO, etc to sell products.
Adhere to sales plan like meeting the budgeted number of clients every week, follow up with clients, etc.
Credit control by collecting the outstanding payments.
Coordinate with operations, faculty, execution team, etc to ensure smooth delivery.
Understand the economic trends thereby contributing to the FES strategy.

Operations

Ensure process adherence at all times and error free timely delivery of projects.
Liaising with the operations team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
Maintaining the data / client contact details in appropriate data warehouses hygienically.
Progress Reviews and Forecasting Reports are filed periodically as required by the Management.

People Management

Be a team player
Will work under the direct supervision of the RM.

KEY REQUIREMENTS

MBA or any post graduation with relevant experience of 3-5 year in business development.
Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.
Wiling to travel beyond city limits for the interest of business.
Possesses excellent MS-Excel, MS-PowerPoint and MS-Word skills

Primary External Interactions

Senior HR/ Finance Managers at Banks, MNCs, Capital Market participants and Corporates

Primary Internal Interactions

Finance, HR, Facility, IT Infrastructure, Heads of Other SBU.

Competencies

Strong interpersonal skills.
Proven selling skills, especially handling key accounts.
Strong Communication and Presentation skills.


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