Defining , building and executing the delivery process from delivery station to customer address
Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management
Engage closely with the delivery team including associates, developing and maintaining a highly motivated
and performance driven team.
Conduct the performance appraisals of the shift supervisors and mentor them for handling efficient
Continuously improve the delivery process and attain a sustained level of delivery performance, through
process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and
eliminate unnecessary work.
Responsible for safety and security of the Delivery center assets and HR, including inventory and cash.
Analysis of the data reports to identify performance bottlenecks and improve performance
Implement the formal process control and process improvement mechanisms such as Kaizen