State Head Training

Shapers Management Services Private Limited
  • Bhopal, Indore
  • 11-16 lakh
  • 8-13 years
  • 12 Mar 2015

  • Training/ Learning & Development

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor
Job Description

Unique Job Role (UJR): State Training Head

Reporting to (Position): State Head

Business Unit: Training Function: HR

Ensure all training related activities in the state are carried out in coordination with state / city business team, NHQ and local training partners. Up-skill the state trainers in their respective functions (Technical, Sales and Service Skills).

Key Responsibilities

Create and manage the training within the state budget

Ensuring execution of training & assessment as per monthly training calendar, in coordination with the state / city business team.

Administer and evaluate training MIS. Release Monthly MIS to the state HR head

Execution of Train the Trainers (TTT) for Trainers as per requirement

Conduct refresher training for Trainers, share performance feedback with Trainers and map improvement areas

Experience of training channel partners ( desirable, not mandatory )

Coordinate with Jio training partners and educational institutes in the state for execution of e-learning module

Manage the training Labs

Orientation , Induction and certification for all new joiner

Knowledge & Skills (Indicate which criteria are mandatory)

Knowledge of Learning Management System (LMS) and electronic learning systems.

Experience of training channel partners ( desirable, not mandatory )

Good sales training experience

Ability to plan and deploy training across state. Strong eye for Detail

High level of interpersonal skills

Coaching and leadership skills - should be able to conduct these workshops

Ability to build strong working relationships, internal and external to the organization

Good MS Office Skills

Ability to accept and execute against odds / challenges

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