Sr. Manager - Transition

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  • Mumbai
  • Confidential
  • 10-13 years
  • 291 Views
  • 30 Jul 2015
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  • Operations

  • Management Consulting, BPO/ ITES/ Call Centers
Job Description

Role Description Role Requirements

A key Services role which requires the role holder to - Ability to run large programmes - Manage stakeholder relationships, and propagate the use of the Business Transformation team - Identify opportunities for enhancements in the way we work, and build a business case for change - Strengthen the delivery methodology - Provide superior solution development through detailed analysis, identification of alternate delivery mechanisms and recommendation of preferred approaches - Ensure benefit delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management - Lead, motivate, counsel, develop and coach operational managers, business stakeholders, other project resources - Ensure compliance with the needs of the project office .

Skills Functional / technical skills

- Strong Project Management / Change Management skills - Process analysis, documentation and enhancement using methodologies like LEAN, Six Sigma, BPR - Business requirement analysis and definition - Resource planning - Stakeholder and Communication Management - Proven capability in running a multi geography/ multi divisional programme that had a spend of about 1-3 Mn GBP or a benefit profile in excess of GBP 4-5 Mn (Non migration !) Generic Skills - Excellent communication skills - Problem solving orientation - Strong people and relationship management skills

Preferred candidate profile

Experience :

The ideal candidate will have experience in the following areas - Working with offshore / remote teams - Multi-cultural stakeholder engagement - Experience in large transformation / change management initiatives - Demonstrated track record of benefit delivery - Exposure to Insurance broking / employee benefits businesses Qualifications Education - Preferred MBA from a leading business school Qualifications in the following technical areas will be of added advantage - LEAN, Six Sigma, BPR - Project Management (PMP/ PRINCE)

Experience

The ideal candidate will have experience in the following areas - Multi-cultural stakeholder engagement - Experience in large transformation / change management initiatives - Experience of Strategic & Organization Model Consulting - Hands on experience of Operational Excellence - Demonstrated track record of benefit delivery - Experience in Management Consulting
Candidate should be willing to travel internationally multiple times a year for up to 3-4 weeks at a time. The roles will have a strong component of individual delivery irrespective of levels.


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