Developing sales plans and value added solutions designed to assure achievement of agreed to the volume, revenue, and market share and profit objectives.
Analysing the latest marketing trends and tracking competitors' activities and providing valuable inputs for fine tuning sales & marketing strategies.
Constant in touch and doing timely performance review with the employees of Domestic, International, Channel Management and Branding, e-Commerce, Supply chain solutions and 3PL divisions for maximum productivity.
Handling overall forecasting, budgeting, procurement, distribution and consumption of resources.
All over India Operation knowing the routes of Trucks.
Selecting and developing vendors for meeting various facility requirements of organization.
Ensuring timely maintenance.
Developing and implementing processes in line with pre-set guidelines.
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximise customer satisfaction level.
Assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction metrics.
Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Maintaining cordial relations with customers to sustain of the profitability of the business.
Leading, training and monitoring performance of the team members for maintaining excellence in the service operations