Sr. Manager - Process Improvement ( Logistic)

Ikya Human Capital Solutions Pvt Ltd
  • Chennai
  • Confidential
  • 8-13 years
  • 15 Sep 2016

  • Quality Control - Product/ Process, Operations

  • Logistics/ Courier/ Cargo/Transportation, BPO/ ITES/ Call Centers
Job Description


This role will be responsible for driving process improvement charter for a logistics client. The candidate will work with global operating leaders to provide comprehensive analytical & strategic thinking to improve operations performance & deliver thought leadership.

This will call for decomposing the end to end process & identifying high impact projects that deliver transformative value. It will require a strong ability to interface with functional leaders in the client organization to implement changes.

Essential Duties and Responsibilities (Key Accountabilities)

Provide consultative process management interventions to a logistics clients order to cash process
Identify implications of proposed solutions on people, process & technology platform
Identify new opportunities for increased productivity, enhance customer experience, improve service levels & reduce operating cost base
Perform significant analysis to interpret data & generate business insights to provide recommendations
Owns the outcome Presents the recommendations to key client leaders


The minimum education requirements are:
Engineering degree with MBA from a recognized university is preferred
Certified Six sigma/MBB preferred

The minimum experience requirements are:

6 to 8 years of relevant work experience-: Order to Cash/logistic experience
Outstanding ability to problem solving & dissect business needs to identify improvement opportunities
Exposure to international client engagements
Strong communication skills & demonstrate ability to influence decisions
Strong Logistics domain exposure will be an added advantage.

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