Acquisition Manager - MiFi - Mobility (Leading Telecom Company)

Shapers Management Services Private Limited
  • Ahmedabad, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Agra, Ambala, Amritsar, Asansol, Bhubaneshwar, Bokaro, Chandigarh, Coimbatore, Cuttack, Ernakulam, Erode, Guntur, Guwahati, Hisar, Jalandhar, Kannur, Kanpur, Kochi, Kolhapur, Kollam, Kota, Lucknow, Mathura, Mohali, Nashik, Paradeep, Patiala, Patna, Quilon, Ranchi, Shillong, Shimla, Silchar, Siliguri, Visakhapatnam, Gurgaon, Noida, Faridabad, Navi Mumbai, Vizag, Baddi, Sonipat, Hoshiarpur, Bikaner, Alwar, Bhagalpur, Mandi, Faridkot, Firozpur, Jind
  • Confidential
  • 8-13 years
  • 24 Apr 2015

  • Sales/ Business Development/ Account Management

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor
Job Description

Qualification: Post Graduation (MBA)

Key Responsibilities:

Product Life-cycle Management

Product Design and Development

Define Product vision and value propositions

Create the product roadmap and ensure buy-in from all stakeholders

Develop Mifi product specifications

Work with suppliers to develop the product

Product Go-to-Market Strategy

Execute and monitor all product launches/changes throughout implementation

Product Maintenance

Pre-empt potential problems and provide effective solutions to support new products or product changes that have been made

Customer Service Excellence

Identify existing & latent customer need for enhancement of services

Develop new features and functionalities to enhance customer experience

Support resolution of issues that customers may face in the product

P&L and Product Performance reporting

Ensure achievement of product P&L targets

Ensure preparation of product dashboards to track product performance

Develop Product Manuals

Develop clear and easy-to-use product manuals

People Management

Ensure building of a high-performing and skilled product team

Knowledge & Skills:

* Market Intelligence

* Business Acumen

* Telecommunication Technologies

* Customer Experience Management

* Result Orientation

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