IT PMO and Quality Assurance Analyst - J35008

Sampoorna Computer People
  • Mumbai
  • 10-15 lakh
  • 10-14 years
  • 25 May 2015

  • Quality Control - Product/ Process

  • IT/ Technology - Software/ Services
Job Description

1.PRIMARY JOB PURPOSE (Description of the overall purpose / mission of the job; the rationale why the job exists and how it contributes to Client/ Group IT):

The Group IT PMO and QA Analyst is responsible to ensure that the appropriate PMO policies and procedures are established and adhered to. Further, this position is responsible to ensure that proper quality is built into systems and applications systems lifecycles.

2.KEY ACCOUNTABILITIES (List the duties and responsibilities of the job as simply, yet completely, as possible):
?Ownership and management of IT quality assurance processes, standards and guidelines
?Continuously improve and communicate IT change process and related workflows, including the Emergency change process as well as implement the CAB (Change Advisory Board)
?Support to manage and enforce the IT quality and change management processes
?Develop mechanisms to track unplanned/unauthorized change events
?Lead the integration of quality and change management with other operational processes within the IMS (Integrated Management System)
?Drive and facilitate the creation of relevant Group IT SOPs
?Responsible for making recommendations to IT processes and policies to ensure that IT delivery quality is improved and operational failures are minimized
?Conduct quality reviews to evaluate if processes and deliverables fulfil the requirements for quality, to uncover errors or deficiencies in processes and deliverables, and to identify strengths and opportunities for improvement
?Track and report quality and change management metrics monthly
?Review the contractual terms in agreements with external outsourcing vendors who will provide services to Group IT to ensure compliance with Group IT policies and standards
?Develop the metrics and criteria to measure the performance and effectiveness of outsourcing vendors
?Develop portfolio (program) level performance measures to measure the effectiveness of project delivery
?Define the policies, procedures and standards for the Group IT

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