Itil Professional

Quantum Leap Consulting
  • Hyderabad
  • 10-15 lakh
  • 5-10 years
  • 05 Jun 2015

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

We are hiring ITIL Professionals for Our Banking Projects in Hyderabad.Please find below the Job descriptionDesired Candidate Profile:*Experience of performing a role encompassing Incident/Problem/Change Management responsibilities*ITIL Certification*IT Support Background*Service Delivery experience*Analysis and modelling of ITIL processes*Experience in developing documentation materials for processes*Experience of developing and implementing SLA\'s and OLA\'s*Experience in service reporting against SLA.*An excellent working knowledge of all Microsoft Office applications & SharePoint*Excellent communication skills both verbal and written; must be able to appropriately convey ideas, conces and opinions across differing levels of management*Experience in communicating issues and delivering reports to senior management and business stakeholders.*Must be pro-active, enthusiastic, flexible, results driven with attention to detail*A team player who must be able to work under pressure, juggle multiple priorities, using own initiative to meet deadlines without close supervision*A disciplined thinker and capable of working across organizational boundaries in a very demanding, high-output environmen

Competencies/Skill sets for this job

Sla Meet Deadlines Service Delivery Ola Stakeholders Senior Management

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About Organisation

Quantum Leap Consulting