Service Now Solution Architect

2COMS Consulting Pvt. Ltd.
  • Hyderabad, Gurgaon
  • 10-15 lakh
  • 8-12 years
  • Views
  • 12 Oct 2016

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

Essential Functions/Responsibilities

-Service now- ticketing tools - Candidates should have experience working on Designing and Implementing Service Now tool

- Exposure & experience to migration

- ITIL Expert Certified

Preferred Skills Expertise on IT service management and the ITIL business process Working knowledge of web applications, networks, protocols and email (SMTP, POP3) Should have done atleast One full cycle of Service Now Implementation. Expertise in Project Management processes and tools.

:A high caliber, multidimensional Service Now Solutions Architect to help us grow our Service Now practice area. Our innovative process and service-focused solution model offers a perfect complement to progressive on-demand IT Service Management solutions like Service Now. Successful candidates will have a strong background in IT Service Management processes and solutions and possess expertise across the breadth of the Service Now platform Job Requirements Expertise leading at least three full lifecycle Service Now implementations Experience with Service Now Experience developing and implementing ITSM/ITIL processes and solutions Professional services/consulting experience Experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendors tool products Excellent interpersonal skills combined with practice establishing and maintaining credibility as a Service Now expert ITIL v3/2011 Foundation Certified. Preferred Qualifications: Service Now / Web Development experience a significant plus Service Now Certifications ITIL v3 Expert Prior experience building and managing a professional services/consulting practice

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About Organisation

2COMS Consulting Pvt. Ltd.