Software Developer - Cisco ICM, Avaya - Contact Center

Brainsearch Consulting
  • Gurgaon
  • Confidential
  • 3-6 years
  • 28 Aug 2015

  • Project/ Program Management IT

  • IT/ Technology - Hardware & Networking
Job Description

Candidate must have solid telephony / Call center infrastructure operations knowledge, understanding of Details in at least one (or all of) Cisco ICM, AVAYA PBX/ACD platform management including call routing. Must have the knowledge of Microsoft SQL
ICM Scripting / UCCE Scripting & Agile experience required. Demonstrated experience with Agile or other rapid application development methods. Prior experience in multiple IT disciplines with a particular focus on Call Center Call Deliver and Routing

Job Posted By

Mandeep M
Account Manager

About Organisation

Brainsearch Consulting